ESODOS Mobile Application
ESODOS Mobile Application
The most innovative and complete mobile application! Communicate your services and their availability, efficiently and personalised to your customers, before, during and after their stay, improving the total experience with your hotel.
ESODOS mobile app works as a digital guide, receptionist and personal assistant, meeting the requirements of even the most demanding customers, while allowing your personnel direct communication to them.
Its simple and user-friendly structure guides your customers through a set of information about your hotel and services in a discreet, personalised and always respectful way to user’s privacy.
Using ESODOS you enrich your solution range and offer to your customers and personnel access to a variety of products and services. In addition, you achieve improvement in sales by saving valuable time and effort of your employees.
The mobile app aims to enhance customer management processes and cultivate customer relations using mobile devises, increasing your reliability and offering a more personalised accomondation experience.
You can download the ESODOS mobile application for free through Play Store and App Store.
ESODOS Mobile Application (PDF)FEATURES
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Features
- Untouchable & Real Time Check in & Check Out with the hotels PMS.
- Online acceptance and signature of registration/privacy policy and GDPR forms.
- PMS Profile Update in real time.
- Βilling history view in real time with full view of customer’s transactions and charges.
- Online room booking, upgrade accommodation option before the arrival date (e.g. room upgrade)
- Mobile Ordering
- Online Hotel Restaurant and SPA reservation
- Acquisition of mobile key and mobile access ability through ESODOS (ASSA ABLOY Vingcard certified mobile app Partners).
- Easy-to-use content management platform (CMS) and online update of information categories, giving the hotelier a great independence in terms of content management
- Real time weather casting.
- Ability to share in social media.
- Variety of ready to use and user-friendly layouts and ability to customise design layouts.
- Request Uber/BEAT or TAXI ability.
- Real time interaction with receptions and other hotel departments through contact forms, e-mail or online chat.
- Information about nearby attractions like restaurants, transportation or famous landmarks and transportation information.
- Online request of services or information.
- Online offer of personalized services, special offers, and messages in real time.
- Ability to create strategies according to customer special preferences, during its stay, enabling immediate response to improve its overall experience in your hotel.
- Multilingual App.
- Information rating ability.
- Interface with location services platforms with the ability to send puss notifications, asset tracking services and way navigation. (Strategic partnership with Hewlett Packard Enterprise).
- Ability to connect to automation protocols such as KNX.
Advantages for Hoteliers
- Fast and efficient customer service due to connectivity with other systems.
- Layouts that match to the general online corporate identity.
- Personalised offers in real time.
- Enhances the communication with customer and the engagement level.
- Strengthening cooperation with other companies by acquiring knowledge regarding the origin of new sales.
- Presentation of the total tourist product and not only the services provided from the hotel.
