Opera Customer LoyaltyΜε το Oracle Hospitality OPERA Customer Loyalty Tracking η ξενοδοχειακή επιχείρηση προσφέρει μια εξαιρετική εμπειρία φιλοξενίας, μεγιστοποιώντας την αφοσίωση των πελατών της, καθώς μπορεί να συγκεντρώνει και να διαχειρίζεται κεντρικά, διάφορα δεδομένα για τη πελατειακή της βάση.
The Oracle Hospitality OPERA Customer Loyalty Tracking application (part of the OPERA suite) manages multiple customer data while specifying the customers’ requirements and needs. The application uses a central guest database with multiple properties. Thanks to Customer Loyalty, the business can support and develop loyalty programs customized per customer, and the application can provide full data reporting such as profile management, a deduplication function, and more.Opera Customer Loyalty (PDF)
- Offer of personalized services to guests, depending on their individual preferences and requirements.
- Increase of recurring customer traffic through effective loyalty programs.
- Management of account information and communication with customers.
Opera Vacation Ownership System
The Oracle Hospitality OPERA Vacation Ownership application offers multiple possibilities for the management of mixed-use units, i.e. hotel units with combined activities as well as complexes of autonomous residences and rooms. OPERA Vacation Ownership allows you to add holiday packages to the full range of OPERA PMS features.
Opera Sales & Catering
Oracle Hospitality OPERA Sales & Catering is a complete customer management application integrated with Oracle Hospitality OPERA PMS in order to maximize sales and simplify conferencing and event management.
Opera Multi Property Μanagement
Oracle Hospitality OPERA Multi-Property Management effectively provides a fully-equipped management system that enables the enterprise to provide hosting services on a global scale and in more than one hotel units to increase business performance.
OPERA PMS is the core of OPERA Enterprise Solution, as it is designed to meet the different requirements of an individual hotel unit, regardless of size, or even a hotel chain, providing comprehensive information at all levels of the process, up to financial management.