The check-in process at hotels can be a time-consuming process for both guests and employees. Guests often have to wait in a priority queue to be served, getting into a process of filling out forms and documents, which is definitely not a pleasant experience. But technology comes to "save" the day, with EUROTEL Hospitality's Guest online registration. The guest checks in to the hotel electronically, easily and quickly. There are many reasons to incorporate online registration & check-in into your hotel policy:

• Check-in becomes a more pleasant process for everyone: filling in written information on long forms is transformed into an electronic completion of all the information required within minutes. The forms are pre-filled by taking the data from the PMS.

•    No queues are created in the lobby of your hotel: The check-in process may be completed soon when the guest arrives at the reception, but what happens in case of a group arrival? Guests can check-in on their own through a hotel tablet or through their own device via the hotel's website.

• Avoid close contact between guests and hotel staff: Covid-19 may have become part of our daily lives, but it still exists and needs special attention especially in places like hotels where crowds of people come into contact.

• You can collect all the necessary information about guests: Instead of asking for personal documents of guests at the reception, you can request this information electronically. The visitor scans their travel documents themselves, the PMS is automatically updated and the information is available at any time. This process can be done before the guest arrives at the hotel.

• Increase positive reviews of your hotel: A satisfied customer who enjoys a pleasant stay experience will reward the hotel with a positive review on online review platforms. This way you will increase both the rating and the footfall.

With Guest Online Registration, the guest enters the hotel's website and can quickly and easily complete the check-in process on his/her own, either before arriving at the hotel or while in the lobby upon arrival.

Alternatively, the guest can download the ESODOS Mobile App and follow the online check-in process through the app. The ESODOS Mobile App is designed to be user and hotelier friendly.The guest's details and preferences are stored in the PMS and you can offer a complete accommodation, dining and spa experience.In addition, with the advantages of mobile access the guest does not have to go through the reception at all.

For these and many more solutions, you can find out more about them on the Eurotel Group Guest Online Registration website or contact us at 210 6595000 or sales@eurotel.gr.